Module 7 · TPV

TPV Simulator

The customer has started verification. Three things are about to happen at the door. Handle each one correctly.

Live TPV in progress

You are on the sidewalk. The customer is verifying independently. Everything you do now is either compliant or a violation.

Scenario 1 — mid-verification

The customer asks: “What should I answer here?”

Scenario 2 — the device

Customer says: “I don't understand this question. Can you take my phone?”

Scenario 3 — after you walk away

You realize after leaving that you forgot to explain something. Can you return while TPV is taking place?

Progress

0 of 3 scenarios handled correctly.